Return Policy
This policy applies to paid coordination or consulting services where a written scope and fee arrangement is in place.
Cancellation policy
Paid sessions may be cancelled up to 72 hours before delivery without cancellation charges.
Rescheduling policy
One reschedule request per booked cycle may be accepted when submitted at least 48 hours in advance.
Refund review
Refund decisions consider completed work, preparation costs, and documented contractual milestones.
Non-refundable items
Delivered planning documents, completed facilitation sessions, and pre-booked third-party fees are generally non-refundable.
Refund timeline
Approved refunds are processed within 14 business days through the original payment route unless another method is legally required.
Consumer rights notice
Nothing in this policy limits any mandatory consumer rights available under applicable federal or provincial law in Canada.
Contact for requests
Email: welcome@vorghalxthun.world
Phone: +18775535772